Answers to common questions about ordering from the SBM Uniform Store.
Ordering
Who can order from this store?
SBM employees and managers with an approved store account. Your catalog shows the items approved for your role and site.
How do I place an order?
Sign in, choose your items, select color and size, and check out. Orders that need manager approval are routed automatically before they are released to production.
Can I pay with a purchase order?
Yes. Approved users can check out with a company PO, and credit cards are also accepted. Enter your PO number and cost center at checkout.
Do I have a uniform allowance?
Allowances are set by role and site. Your remaining balance is shown in your account and applied at checkout.
Sizing and fit
What sizes are available?
Most men’s styles run S–5XL and ladies’ styles run XS–2XL. Tall sizes are available on select polos. Size details are listed on each product page.
What if something doesn’t fit?
Unworn items can be exchanged for a different size. Contact us with your order number and we will arrange the exchange.
Branding and delivery
How is the SBM logo applied?
Apparel is decorated with the approved SBM logo on the left chest. Bags, drinkware and accessories use the placement best suited to the item. Only approved logos and colors are offered.
How long does delivery take?
Lead times depend on the item and decoration. You will receive an order confirmation and tracking as soon as your order ships.
Can I track my order?
Yes. Your order status and tracking are available under My Account › Orders.
Returns and offboarding
What happens to my uniforms if I leave or transfer?
Follow the return instructions from your manager. Returned garments are inspected and, where possible, cleaned and redeployed to other team members.
Still have a question? Contact the store team.